b899 Terms & Conditions

1 Definitions and Interpretation

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "b899" refers to the online betting and casino platform accessible at b899.io, including all associated services, sub-domains, mobile applications, and APIs.
• "Player" / "you" / "your" refers to any natural person who has registered an account on b899 or who accesses any part of the b899 platform.
• "Account" means the registered player account created on b899 and associated with a unique username, password, and verified mobile number.
• "BDT" / "Taka" / "৳" refers to the Bangladeshi Taka, the sole currency accepted and used on b899 for all transactions.
• "Bet" / "Wager" means any amount of BDT staked by a Player on a sporting event, casino game, crash game, or any other product offered on b899.
• "Bonus" means any promotional credit, free bet, free spin, cashback offer, or reward granted by b899 to a Player, subject to specific terms and conditions.
• "KYC" means Know Your Customer — the identity and age verification process required by b899 before a Player's first withdrawal is approved.
• "Prohibited Jurisdictions" means any country or territory from which b899 does not accept registrations, including but not limited to the United Kingdom, United States, Australia, and any jurisdiction where online gambling is explicitly prohibited by local law.
• "Force Majeure" means any event beyond b899's reasonable control including natural disasters, government actions, internet outages, cyber-attacks, or server failures.

References to the singular include the plural and vice versa. References to any statute or regulatory provision include any subsequent amendment. Section headings are for convenience only and do not affect interpretation.

2 Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register and use b899. This age restriction is strictly enforced. By creating an account, you warrant and represent that you are 21 years of age or older. b899 reserves the right to request proof of age at any time and to immediately suspend any account where the player cannot confirm they meet the minimum age requirement.

2.2 Registration Requirements

To create a b899 account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, mobile number, and email address. You agree to update your registered details promptly if any information changes. Providing false or misleading registration information constitutes a material breach of these Terms.

2.3 One Account Per Player

Each individual player is permitted to hold one and only one b899 account. Accounts are personal, non-transferable, and may not be shared with any other person. b899 uses technical methods including IP address tracking, device fingerprinting, and payment method analysis to detect duplicate accounts. Where duplicate accounts are identified, b899 may close all associated accounts and retain any funds therein pending investigation.

2.4 Geographic Eligibility

b899 is operated as an international online gaming platform. It is the Player's sole responsibility to ensure that accessing and using b899 complies with the laws of their jurisdiction. Players located in Prohibited Jurisdictions must not register or use b899. b899 makes no representations that its services are lawful or appropriate for use in any specific jurisdiction outside of its intended market.

2.5 Account Verification (KYC)

b899 may require identity verification before approving your first withdrawal or at any point during your account lifetime. Acceptable KYC documents include a National ID Card (NID), valid passport, or driving licence, together with proof of residential address issued within the last 3 months. KYC documents must be submitted in clear, unaltered digital copies via the b899 account dashboard. Failure to complete KYC within the stipulated timeframe will result in withdrawal processing being suspended until verification is completed.

3 Account Management and Security

3.1 Login Credentials

You are solely responsible for maintaining the confidentiality of your b899 username and password. You must not share your login credentials with any third party. b899 will not be held liable for any loss or damage resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

3.2 Suspicious Activity

If you believe your b899 account has been accessed without your authorisation, you must notify b899 immediately via live chat or by emailing [email protected]. b899 will investigate the report and may temporarily suspend the account pending the outcome of that investigation.

3.3 Account Accuracy

You are responsible for ensuring that all bets placed on your account are placed by you and are intentional. b899 does not accept responsibility for bets placed in error. Once a bet has been confirmed and accepted by the b899 system, it cannot be cancelled or reversed by the Player except in circumstances expressly provided for in the Sports Betting Rules.

3.4 Inactive Accounts

An account is considered inactive if there has been no login activity for a continuous period of 12 months. b899 reserves the right to apply a monthly inactivity administrative fee of ৳100 BDT to inactive account balances, deducted from the available balance until the balance reaches zero or the account is reactivated. Players will receive at least one email notification before inactivity fees are applied.

4 Deposits, Withdrawals, and Payment Methods

4.1 Accepted Payment Methods

b899 accepts the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay (UCB), Visa, and Mastercard issued by Bangladeshi banks including BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank. b899 does not accept payments from third-party accounts. The name on the payment method must match the name on your registered b899 account.

4.2 Deposit Rules

• Minimum deposit: ৳200 BDT per transaction.
• Maximum single deposit: subject to the limit specified on your account dashboard.
• Deposits via bKash, Nagad, Rocket, and Upay are credited to your b899 wallet within 60 seconds of confirmation.
• b899 charges no fees on standard mobile wallet deposits. Your mobile wallet provider may apply their own transaction charges.
• Deposits made by credit card may be subject to the issuing bank's cash advance policy.

4.3 Withdrawal Rules

• Minimum withdrawal: ৳500 BDT per transaction.
• Withdrawals are processed within 60 minutes of approval during Bangladesh Standard Time (BST, UTC+6) business hours.
• Withdrawals must be made to the same payment method used for the corresponding deposit, where technically possible.
• b899 may require additional verification before processing withdrawals above ৳50,000 BDT.
• b899 reserves the right to delay withdrawal processing for accounts undergoing security review or KYC verification.

4.4 Chargebacks and Reversals

Initiating a chargeback or payment reversal with your bank or mobile wallet provider against a genuine b899 transaction constitutes a material breach of these Terms. b899 will pursue recovery of any charged-back funds through all available legal means and will permanently close accounts associated with fraudulent chargeback activity.

5 Betting and Gaming Rules

5.1 Sportsbook Rules

All sports bets placed on b899 are governed by the b899 Sports Betting Rules, which form part of these Terms and Conditions by reference. Key principles include:

• Bets are accepted at the odds displayed at the time the bet is confirmed. Odds are subject to change before confirmation.
• In-play bets are accepted subject to live market availability and network latency. b899 is not liable for bets placed on stale odds caused by connectivity issues on the Player's end.
• Cricket match betting (including BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures, and ICC events) is governed by the official match result as confirmed by the relevant governing body. Abandoned matches are settled as void unless a specific result has been reached according to the applicable competition rules.
• b899 reserves the right to void any bet placed on an event where the odds were clearly erroneous due to a technical or human error.

5.2 Casino and Live Casino Rules

Casino games and live dealer tables on b899 are supplied by third-party providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, and Microgaming. Each game is governed by its own rules displayed within the game interface. In the event of a dispute between game rules and these Terms, the game provider's certified rules shall prevail for matters within the game itself; platform-level matters (account, payments, bonuses) are governed by these Terms.

5.3 Crash Games and Instant Games

Crash games including Aviator by Spribe use provably fair random number generation. The outcome of each round is determined by a publicly verifiable algorithm. b899 does not manipulate or alter crash game outcomes. Players may verify round outcomes using the seed verification tool available within the Aviator game interface.

6 Bonuses, Promotions, and Free Bets

6.1 General Bonus Terms

All bonuses, promotional offers, and free bets offered by b899 are subject to these general terms in addition to any specific terms associated with each individual promotion:

• Bonus funds are credited to a separate bonus wallet and must be wagered the stated number of times (the "wagering requirement") before any associated winnings can be transferred to your main BDT wallet for withdrawal.
• Wagering contributions vary by game type: sports bets typically contribute 100% toward wagering requirements; slots contribute 100%; live casino games may contribute between 10% and 20% depending on the game and the specific promotion.
• Only one bonus may be active per account at any time unless the relevant promotion explicitly states otherwise.
• b899 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6.2 Welcome Bonus

New b899 players may be eligible for a welcome bonus on their first qualifying deposit. The welcome bonus amount, minimum qualifying deposit, maximum bonus cap, wagering requirements, eligible games, and expiry date are specified on the promotions page at the time the offer is claimed. Welcome bonuses are available to new players only — one per household, per device, per IP address, and per payment method.

6.3 Bonus Abuse

b899 actively monitors for bonus abuse, including but not limited to: claiming multiple welcome bonuses using different accounts, placing low-risk hedged bets designed to meet wagering requirements without genuine gameplay, and exploiting promotional terms in a manner inconsistent with good faith participation. Where bonus abuse is detected, b899 may void the bonus and any winnings derived from it, and may permanently close the associated account.

7 Responsible Gaming

b899 is committed to promoting responsible gambling among all Bangladesh players. We provide the following tools, accessible from your account dashboard after b899 login:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts in BDT. Limits take effect immediately when reduced, and after a 7-day cooling period when increased.
• Session Time Limits: Receive automated in-session alerts after a chosen period of continuous play.
• Reality Checks: Enable pop-up notifications at set intervals showing your current session duration and net profit or loss.
• Self-Exclusion: Request a temporary exclusion (30, 60, 90, or 180 days) or a permanent self-exclusion. During exclusion, your account is suspended and all marketing communications cease.
• Cool-Off Periods: Take a short break of 24 hours, 48 hours, or 7 days without permanently closing your account.

If you believe gambling is negatively affecting your life, finances, or relationships, please contact b899 support immediately via 24/7 live chat or email [email protected]. Our team will assist you with all available responsible gaming options. b899 takes all such requests seriously and treats them with complete confidentiality.

8 Prohibited Conduct and Fraud

The following activities are strictly prohibited on b899 and constitute a material breach of these Terms:

• Opening or using more than one b899 account.
• Providing false, misleading, or inaccurate personal information at any stage of registration or verification.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets on b899 without explicit written permission.
• Exploiting software bugs, pricing errors, or system vulnerabilities to gain an unfair advantage. Any winnings derived from such exploitation are void.
• Match-fixing, spot-fixing, or any form of corruption involving sporting events listed on b899.
• Colluding with other players in casino games or poker to gain an unfair advantage.
• Using b899 for money laundering, terrorist financing, or any other criminal financial activity.
• Attempting to reverse-engineer, copy, or replicate any part of the b899 platform, software, or proprietary odds algorithms.
• Accessing b899 from a Prohibited Jurisdiction using a VPN, proxy, or any other method of geographic obfuscation.

Where prohibited conduct is detected, b899 will take immediate action including account suspension, withholding of funds pending investigation, reporting to relevant authorities, and pursuing civil and criminal remedies as appropriate.

9 Intellectual Property

All content on the b899 platform — including but not limited to the b899 brand name, logo, website design, software, database structure, game interfaces, text, graphics, audio, and video — is the exclusive intellectual property of b899 or its licensed third-party providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the b899 platform for personal, non-commercial betting and gaming purposes only.

You may not copy, reproduce, redistribute, publish, display, modify, create derivative works from, or commercialise any part of the b899 platform or its content without prior written authorisation from b899. Game content supplied by Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers.

10 Limitation of Liability and Disclaimer

10.1 Platform Availability

b899 aims to maintain platform availability of 99.9% but does not guarantee uninterrupted access. Scheduled maintenance, emergency patches, third-party provider outages, and Force Majeure events may cause temporary unavailability. b899 is not liable for any losses — including missed bets or unsettled wagers — arising from planned or unplanned downtime.

10.2 Betting Decisions

All betting and gaming decisions are made solely by the Player. b899 does not provide betting tips, advice, or recommendations. Any information displayed on the platform (statistics, match previews, odds history) is provided for informational purposes only and does not constitute a recommendation to bet. The Player bears full responsibility for all wagering decisions made on their account.

10.3 Maximum Liability

To the fullest extent permitted by applicable law, b899's total aggregate liability to any Player for any claim arising out of or in connection with these Terms, the platform, or any service provided shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

10.4 Exclusion of Consequential Losses

b899 shall not be liable for any indirect, special, consequential, punitive, or incidental damages arising from your use of the platform, including loss of profits, loss of data, or loss of opportunity, regardless of whether b899 has been advised of the possibility of such damages.

11 Privacy and Data Protection

b899 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions by reference. By creating a b899 account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

• Personal data is collected for account management, KYC verification, payment processing, fraud prevention, responsible gaming, and service improvement purposes.
• b899 uses 256-bit SSL encryption to protect all data transmitted between the Player's device and the b899 servers.
• b899 does not sell your personal data to third-party commercial entities.
• Players have the right to request a copy of their personal data, request corrections, or request deletion of their data subject to legal retention obligations.
• Data may be shared with payment processors (bKash, Nagad, Visa, Mastercard), game providers, and fraud prevention services strictly as necessary to deliver the b899 service.

For full details, please read the b899 Privacy Policy.

12 Termination and Account Closure

12.1 Closure by the Player

You may request the closure of your b899 account at any time by contacting support via live chat or emailing [email protected]. Upon closure, any remaining balance will be returned to your registered payment method after all pending withdrawals are processed and any outstanding wagering requirements on active bonuses are voided. Account closure for responsible gaming reasons (self-exclusion) is processed immediately.

12.2 Closure by b899

b899 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, where it reasonably believes that:

• The Player has breached any provision of these Terms and Conditions.
• The Player has provided false or fraudulent information.
• The Player is located in a Prohibited Jurisdiction.
• The Player's account is involved in suspected money laundering, fraud, or criminal activity.
• Continued operation of the account poses a risk to the integrity of the b899 platform.

Where an account is closed by b899 due to a breach by the Player, any remaining balance may be withheld pending the outcome of any investigation. b899 will communicate the reasons for closure to the extent permitted by law and applicable investigation requirements.

13 Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with applicable international law as determined by b899's operating jurisdiction. The English language version of these Terms is the sole authoritative version for all legal interpretations.

13.2 Informal Resolution

In the event of a dispute, the Player is encouraged to first contact b899 support via live chat or email [email protected]. b899 will make every reasonable effort to resolve complaints informally within 5 business days of receipt. The majority of account, payment, and game-related disputes are resolved at this stage.

13.3 Formal Complaints

If a dispute cannot be resolved informally, the Player may submit a formal written complaint to b899 via email. b899 will provide a formal written response within 14 calendar days. The formal complaint process must be exhausted before any external dispute resolution process is initiated.

13.4 Binding Arbitration

If a formal complaint remains unresolved after the 14-day response period, both parties agree to submit the dispute to binding arbitration under internationally recognised arbitration rules. Arbitration proceedings shall be conducted in English. The arbitrator's decision shall be final and binding on both parties. Nothing in this clause prevents b899 from seeking urgent injunctive relief in any competent court where necessary to protect its intellectual property or prevent fraud.

14 Contact and Complaints

For all queries, complaints, responsible gaming requests, or general support matters relating to your b899 account, please use one of the following contact methods:

b899 support is available in English and operates on Bangladesh Standard Time (BST, UTC+6). When submitting a complaint, please include your registered username, the nature of the issue, relevant dates and transaction IDs, and any supporting screenshots. This helps our team resolve your matter as efficiently as possible.